Disclosure

Overview

Vista Longevity and Wellness is a telehealth-oriented wellness clinic providing physician-guided consultations focused on hormone optimization, longevity, performance enhancement, and related therapies. The company is based in Montclair, New Jersey (109 Valley Rd, Montclair, NJ 07042), with Chief Medical Officer Dr. Aiman K. Shilad, MD. Services are delivered primarily through at-home lab testing, telemedicine consultations, and coordination with third-party pharmacies for prescribed treatments.0

Core Offerings

Consultative Services and Membership Programs: Comprehensive wellness consultations and tiered membership programs that include physician evaluations, lab coordination/review, clinical care management, follow-up support, and ongoing monitoring.

Hormone Replacement Therapy (HRT/TRT) and Related Treatments: Personalized programs for hormonal balance and related therapies (e.g., peptides, weight management with GLP-1s, sexual health, longevity/anti-aging). Prescriptions are issued only if clinically appropriate following full medical evaluation.

Billing and Fulfillment Model: Clients are charged fixed membership and consultation fees for professional services (physician consults, evaluations, monitoring, care coordination, and program management). These fees encompass the overall wellness program, including coordination of any clinically appropriate prescriptions. Medications are sourced from an independent, licensed 503B outsourcing facility (or equivalent compliant third-party pharmacy). The pharmacy bills the clinic for the medication at cost (no markup by the clinic), and the clinic provides full pricing transparency to the patient. The patient pays the clinic for the bundled program, and the pharmacy ships the medication directly to the patient. The company does not dispense, stock, sell, or resell medications itself and does not derive revenue from pharmaceutical markups, rebates, or volume-based incentives.5266

Key Operational Details Relevant to Legal Review

Similar models are used by established telehealth platforms (e.g., Hims & Hers, Ro/Roman, Remedy Meds):

Hims & Hers: Operates with affiliated/partner pharmacies (including owned entities in some cases) for fulfillment. Customer payments cover platform/services + medication costs (paid to pharmacies), with prescriptions fulfilled and shipped directly. They emphasize cash-pay subscriptions, separation from federal programs to limit AKS exposure, and no improper incentives.2030

Ro (Roman): Uses its pharmacy network for direct fulfillment and shipping. Cash-pay model with transparent pricing; prescriptions sent to affiliated pharmacies that handle dispensing/shipping. Bundled convenience via subscriptions.185

Remedy Meds: Subscription model where monthly fees include medication (compounded from U.S. pharmacies) + clinical support; direct shipping.76

Vista’s approach aligns by:

Maintaining clear separation: The company facilitates physician prescribing and care coordination but does not engage in pharmacy operations or dispensing.

Using a 503B facility for compliant compounding/fulfillment with direct-to-patient shipping.

Implementing clinic direct billing (or “office pay”) for patient-specific prescriptions where the pharmacy invoices the clinic at cost, the clinic passes through costs transparently to the patient as part of the program fee (no upcharge), and the pharmacy ships directly. This is documented with attestations of medical necessity, no resale, and compliance with pass-through pricing.

Strict anti-kickback policies: No remuneration, rebates, or incentives tied to referrals/prescription volume with the pharmacy. All arrangements are at fair market value for services.

Transparency: Full disclosure of costs, no hidden fees, patient consents, and adherence to telehealth/prescribing rules (e.g., DEA for controlled substances like testosterone).5266

Vista Longevity & Wellness Privacy Policy

Vista Longevity & Wellness values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, create an account, purchase products or services, complete health assessments, communicate with our healthcare providers, or otherwise interact with our services.

By accessing or using our website and services, you agree to the practices described in this Privacy Policy.

Personal Information

We may collect information that identifies you, including:

Full name
Date of birth
Email address
Telephone number
Mailing address
Billing address
Government-issued identification (when required)
Payment and transaction information
Account login credentials

Health Information

As part of our telemedicine and wellness services, we may collect:

Medical history
Current medications
Allergies
Laboratory results
Health questionnaires
Treatment preferences
Provider consultation notes
Prescription information
Progress reports and follow-up information

Health information may be considered Protected Health Information (PHI) under applicable laws.

Technical Information

When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Operating system
Website usage data
Referral sources
Cookies and tracking technologies

How We Use Your Information

We use collected information to:

Create and manage your account
Schedule and conduct telemedicine consultations
Verify identity and eligibility
Coordinate laboratory testing
Process prescriptions and treatment plans
Facilitate medication fulfillment and shipping
Process payments and subscriptions
Communicate regarding appointments and services
Improve website functionality and user experience
Provide customer support
Maintain legal and regulatory compliance
Prevent fraud and unauthorized activity

Telemedicine Services

Vista Longevity & Wellness may partner with licensed healthcare providers, pharmacies, laboratories, and telemedicine organizations to deliver healthcare services.

Information you provide may be shared with healthcare professionals involved in your care for purposes including:

Medical evaluations
Treatment recommendations
Prescription management
Laboratory testing
Care coordination
Follow-up communications

HIPAA and Health Information

When applicable, Protected Health Information is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable healthcare privacy laws.

Certain healthcare providers, laboratories, and pharmacies may provide separate Notices of Privacy Practices governing their use of your health information.

Sharing Information With Third Parties

We do not sell your personal information.

We may share information with:

Healthcare Providers

Licensed physicians, nurse practitioners, and healthcare professionals involved in your treatment.

Laboratories

Third-party laboratory partners that perform diagnostic testing.

Pharmacies

Partner pharmacies responsible for preparing and shipping medications.

Payment Processors

Third-party payment processors that securely handle transactions.

Technology Providers

Service providers supporting:

Website hosting
Customer support
Analytics
Scheduling systems
Email communications
Security monitoring

Legal Requirements

We may disclose information when required to:

Comply with legal obligations
Respond to lawful requests
Protect patient safety
Prevent fraud or misuse
Enforce our Terms of Service

Subscription Services

Vista Longevity & Wellness may offer recurring subscription programs.

When enrolled in a subscription:

Payment information may be securely stored by authorized payment processors.
Subscription charges may occur automatically according to the selected plan.
Users may manage or cancel subscriptions in accordance with applicable terms.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

Maintain website functionality
Remember user preferences
Improve site performance
Analyze visitor activity
Support marketing efforts

Users may modify browser settings to refuse cookies, although certain features may not function properly.

Data Security

We implement administrative, technical, and physical safeguards designed to protect personal information, including:

Secure Socket Layer (SSL) encryption
Restricted access controls
Secure hosting environments
Regular security monitoring
Industry-standard cybersecurity practices

While we strive to protect your information, no system can guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

Access to personal information
Correction of inaccurate information
Deletion requests where legally permitted
Data portability rights
Withdrawal of consent where applicable

To exercise these rights, contact us using the information below.

Marketing Communications

You may receive promotional emails, newsletters, or service announcements.

You may unsubscribe from marketing communications at any time by:

Clicking the unsubscribe link in emails
Contacting us directly

Certain operational or healthcare-related communications may continue as necessary to provide services.

Children’s Privacy

Vista Longevity & Wellness services are intended for adults and are not directed toward individuals under the age of 18.

We do not knowingly collect personal information from children.

Data Retention

We retain information for as long as necessary to:

Provide services
Comply with legal obligations
Resolve disputes
Enforce agreements
Maintain healthcare records as required by law

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Changes become effective upon posting the revised policy on our website. Continued use of our services constitutes acceptance of the updated policy.

Contact Information

If you have questions regarding this Privacy Policy, please contact:

Vista Longevity & Wellness

Email: support@vistalongevity.com

Website: www.vistalongevity.com

Mailing Address: [Insert Business Address]

Phone: [Insert Phone Number]

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.